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Great Annuity Customer Service

MassMutual tied for The Best in Class Call Center award (for under 200 staff) from the International Quality and Productivity Center(IQPC) for the second year in a row.  According to a press release from PRNewswire, MassMutual’s Retirement Services Division’s Call Center and Debbie Cote, who …

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MassMutual Suspending Sale of GMIB

MassMutual has announced that it will be suspending sales of its Guaranteed Income Plus 6 rider on December 2, 2008. Features include… -Guaranteed 6% annual compounding rate -Immediate withdrawals -Annual re-set Visit our GMIB page to learn more about the Guaranteed Income Plus 6.