Speak with a Registered Agent: 1-866-223-2121

Request Information

Talk to an Agent

Request Info

Speak with a Registered Agent: 1-866-223-2121

Contact Us By Email

Great Annuity Customer Service


By

MassMutual tied for The Best in Class Call Center award (for under 200 staff) from the International Quality and Productivity Center(IQPC) for the second year in a row.  According to a press release from PRNewswire, MassMutual’s Retirement Services Division’s Call Center and Debbie Cote, who is in charge of the center, received top awards for their excellent customer service.  The IQPC established the Call Center Excellence Awards to honor the industry’s best.

Whole life insurance is the foundation of MassMutual, which also provides customers annuities, retirement and 401(k) services, and other types of insurance.  They pride themselves on quality, personalized assistance and top notch services for their customers’ retirement needs.

The IQPC award was based on employees working together to successfully care for their customers, how they manage in a difficult economic climate, and the team’s motivation and togetherness.  In addition to this award, MassMutual won a handful of other customer service awards in the past few months.  Their professional staff focuses on finding solutions to customers’ retirement needs through education and conflict resolution.

For more information about the product mentioned in this article contact us here:

Request More Information
Call 1-866-223-2121

Newest Blog Posts

Information Request Form

If you have questions or would like more information, please complete this form and a licensed professional will be happy to help. For the fastest response, please select 'Phone' as your Contact Preference.

By providing your information and clicking 'Submit' above, you acknowledge that you have read and agree to this site's privacy policy. You also provide your consent to be contacted at the email address or phone number provided above (including any wireless number) by licensed agents or representatives from or on behalf of AFYI Holdings Group, LLC and other companies to provide the information requested and/or offer annuities or financial products. You understand that these calls or SMS messages may be generated using an automated telephone dialing system, a pre-recorded message, or artificial voice. Consent to receive such messages is not a condition to purchase any goods or services. You may opt out at any time by following the instructions in the messages you receive.  Receiving quotes and information through our website is free, and you are under no obligation to purchase any goods or services as a result of this request. You affirm that you are the subscriber of the provided telephone number or that the subscriber authorized you to provide the number. Message and data rates may apply. AFYI Holdings Group, LLC is committed to respecting your privacy and adhering to all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA).

Your resource for learning about, comparing, and selecting the most competitive annuities since 2000.

Speak with a Registered Agent:
1-866-223-2121

Contact Us By Email

© Copyright AnnuityFYI 2024

The following disclaimer governs the use of www.annuityfyi.com and links from it. By using this website, you agree to the following Disclaimer, Terms and Conditions, and Privacy Policy. The term “you” means a user of this website. The term “our” or “we” means Annuity FYI, its website(s), and any agent of Annuity FYI. The website is owned by AFYI Holdings Group, LLC (“Annuity FYI”), a Florida company. Annuity FYI provides users with general and educational information about annuities and may refer users to unaffiliated financial professionals who are licensed in the user’s state and thereby qualified to address a user’s individual financial situation, which could include evaluating an annuity, providing rates or illustrations and discussing investment risks. Annuity FYI offers no financial products and does not furnish individual investment or financial advice. All quotes, applications, rate lock ins, or offers to sell are handled by an unrelated financial services firm that is not affiliated with or owned by AFYI Holdings Group LLC. Any information provided through this website or through links to other websites are provided for educational and general informational purposes only and should not be construed as legal, investment, financial or tax advice. The information published at this website is not intended to be a recommendation to purchase an annuity. You are strongly urged to consult with a financial professional to determine if an annuity product is suitable to your financial situation. Annuity FYI accepts no responsibility for any investment decision made by any user of this website, and it is not responsible for any advice or recommendation made to any user by unaffiliated financial professionals to whom the user is referred. Annuity FYI does not receive compensation from any of the insurance companies on this website. Annuity FYI shares user information, and is compensated by, unaffiliated financial professionals who have access to user information submitted to Annuity FYI (see Privacy Policy).